What if I can’t add money?

by | Jan 11, 2024 | FAQ's

Encountering difficulties while attempting to add funds via credit card? Here are potential solutions to address common issues:

1. Browser Compatibility:

  • If you’re using Safari and facing pop-up issues, switch to an alternative browser like Chrome. Some browsers may block pop-ups, affecting the transaction process.

2. 3D Verification:

  • Third-party payment platforms may require additional 3D verification for security purposes. Check for any verification messages from your bank and ensure the payment is confirmed.

3. Contact Your Bank:

  • If you don’t receive a verification message, reach out to your bank for assistance. They can provide insights into potential issues or steps to complete the verification process.

4. Card Compatibility:

  • Certain credit cards might not support 3D verification. Consider using another card that is compatible with the verification process.

5. Alternative Payment Method – PayPal:

  • If all else fails, don’t worry! Reach out to our online support for assistance, and explore the option of using PayPal for a hassle-free payment experience.

Remember, your convenience and security are our top priorities. Feel free to contact our dedicated support team for personalized assistance.

Start your ASO journey with ASO Zone today and watch your app climb the app store rankings